Delivery & Payment
Checkout
Orders can be placed 24 hours a day via the Engine Core Plugs website.
You can pay with most major credit/debit cards online without the need to sign up for an account.
We accept online payment via secure Stripe or PayPal checkout. You do not need a PayPal account to checkout via PayPal.
The price you see is the price you pay (minus postage), we are not VAT registered so cannot send a VAT receipt. A normal sales invoice is emailed and also included with every order.
Sorry we cannot currently take any orders or payments over the phone.
Processing & Delivery
Business hours for processing orders:
Monday – Thursday : 7am – 4pm
Friday : 7am – 4pm
Saturday & Sunday: Closed
Bank holidays: Closed
***Please note*** Cut off time for daily business collections is 1pm daily. Any orders received after 12.30pm cannot be guaranteed to be processed and sent out the same day due to order workload. Any orders that have missed the cut off time will be sent out the following working day.
All UK orders are sent via Royal Mail 1st Class business post.
All international orders are sent via Royal Mail international signed /tracked or courier tracked delivery services.
We aim to process all orders same day (please see cut off time details above). All products listed on the site in stock, however should there be a delay or shortage for whatever reason we will let you know by email or phone as soon as we can.
If you are in need of an order urgently please contact us and we will use all reasonable endeavours to get your items to you ASAP.
